سياسة خصوصية تطبيق موتيكسا كاشير

1. Scope

This policy applies to Motixa Cashier, an app for employees or authorised users of organisations using Motixa for direct sales, orders, invoices, customers and related point-of-sale workflows.

2. Data that may be processed

Depending on the workflow and the user’s role, this can include professional account and session data; sales, order and invoice records such as items, quantities, prices, discounts, taxes, payment method and recorded amounts; customer details deliberately linked to a sale; and technical app-version or error information needed for operation and support.

When notifications are enabled, this can include a device or Firebase Cloud Messaging registration identifier, app data needed to route a notification and the notification content displayed to the user. Depending on the workflow sent by the organisation, that content can include a name, document number or workflow status. Firebase Cloud Messaging, provided by Google, is used to deliver notifications. The app may request camera permission for a user-initiated capture or scan feature and notification permission for work alerts. These permissions are controlled by the user in device settings.

3. Use and sharing

Data is processed to sign in, complete a sale or order, create the related invoice or document, show authorised history and support secure operation. Motixa Software does not become the owner of an organisation’s customer data merely because the app is used; the account-owning organisation remains responsible for its business and customer records.

Records are available to authorised users and branches according to permissions. Data may be processed by technical providers necessary for hosting, notifications or support, or where required by law.

Google processes notification identifiers and notification content through Firebase Cloud Messaging to deliver alerts. If the organisation enables electronic invoicing integration or chooses a supported payment method, only the transaction data needed for that workflow may be sent to the selected provider: ZATCA for electronic invoicing, or Tabby or Tamara for payment options. These integrations are used only when the organisation enables them and the relevant transaction is used.

4. Security and retention

We use account- and permission-based access controls and appropriate technical and operational safeguards. Users are responsible for protecting their device and credentials and not sharing their account.

Sales, invoice and transaction records are retained in the organisation’s account for as long as needed for operations, audit and applicable legal or accounting obligations. Deleting a user account does not necessarily delete sales documents created for, or required to be retained by, the organisation.

6. Contact and updates

For questions about this policy or data processing, contact Motixa Software at info@motixasoft.com. We may update this document as the app or legal requirements change and will publish the revised version at this URL.