سياسة خصوصية تطبيق موتيكسا أعمال

1. Scope

This policy applies to the Motixa Business app. The app is for authorised users of organisations using Motixa to manage operational and business workflows, according to permissions granted by their organisation.

2. Data that may be processed

The data shown or entered depends on the organisation’s use of Motixa and the user’s role. It may include professional account details; operational records such as customers, vehicles, work orders, sales, invoices, purchases, items, inventory and reports; attachments deliberately added to a record; and technical session, app-version or error information needed to operate and secure the service.

When notifications are enabled, this can include a device or Firebase Cloud Messaging registration identifier, app data needed to route a notification and the notification content displayed to the user. Depending on the workflow sent by the organisation, that content can include a name, document number or workflow status. Firebase Cloud Messaging, provided by Google, is used to deliver notifications. Camera and notification permissions are requested only for a related feature. A user may refuse a permission in device settings, which can make that feature unavailable.

3. Purposes and sharing

Data is used to provide sign-in, show authorised information, execute and record workflows selected by the organisation, send relevant enabled notifications, provide support, protect the service and meet legal obligations.

Organisation and customer data is handled for the account-owning organisation and is available to its authorised users and branches according to permissions. Data may be processed by technical providers needed for hosting, notifications or support, or where law requires it. Do not send sensitive financial information by email to this page’s contact address.

Google processes notification identifiers and notification content through Firebase Cloud Messaging to deliver alerts. If the organisation enables electronic invoicing integration or chooses a supported payment method, only the transaction data needed for that workflow may be sent to the selected provider: ZATCA for electronic invoicing, or Tabby or Tamara for payment options. These integrations are used only when the organisation enables them and the relevant transaction is used.

4. Security and retention

We use account- and permission-based access controls and operational and technical safeguards appropriate to the service. No electronic transmission or storage method is absolutely secure; users should protect their credentials and use trusted devices.

Records are retained while the account is active or as needed to operate the organisation’s business record, resolve disputes and meet legal or accounting obligations. Actual retention can vary by record type, the organisation’s policy and applicable requirements.

6. Contact and updates

For questions about this policy or data processing, contact Motixa Software at info@motixasoft.com. We may update this policy when the app or legal requirements change and will publish the revised version at this URL.